The Effective Date of this Privacy Policy is January 1, 2025.

This Privacy Policy explains how Music Saves Lives, MSLv2, and all official partner organizations (“MSLv2,” “we,” “us”) collect, use, and protect your personal information when you engage with our websites, mobile applications, events, campaigns, or digital services (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy and agree to be bound by our Terms of Use.

1. Information We Collect

We collect two categories of information:
Non-Personal Information: Includes aggregated or anonymized data such as pages visited, clickstream data, device/browser type, and cookies. Personally Identifiable Information (PII): Includes name, email, phone number, address (if provided), date of birth, donation history, payment details (processed securely by third parties), and IP address.

2. How We Use Your Information

We use your data to provide and improve Services, communicate campaigns and events, comply with regulations, and collaborate with partners. We do not sell your data.

3. Sharing of Information

Your data may be shared with trusted partners and vendors solely to perform authorized services, with legal authorities when required, and with successor organizations in the event of a reorganization.

4. Your Rights and Choices

You may access, correct, or delete your data, and opt out of marketing communications at any time by contacting us at icare@musicsaveslives.org.

5. Data Security

We follow industry best practices including encryption and access controls. No online system is 100% secure, but we minimize risk and respond promptly to security incidents.

6. Cookies & Tracking

We use cookies for functionality, analytics, and campaign measurement. EU/UK visitors will be asked to consent before non-essential cookies are used.

7. Age of Consent

Our Services are not intended for children under 13. We do not knowingly collect personal data from children.

8. Policy Updates

We may update this Privacy Policy periodically. Your continued use after updates constitutes acceptance.

9. Contact Us

For questions or privacy requests, email us at icare@musicsaveslives.org.

MSLv2 and all partners are committed to equity, diversity, and inclusion in every aspect of our work. Equal Opportunity: We provide equal opportunity to all employees, volunteers, donors, and participants regardless of race, ethnicity, religion, national origin, sexual orientation, gender identity,  age, disability, veteran status, or other protected characteristics. Employment: All hiring, training, compensation, promotion, and termination decisions are based solely on qualifications, performance, and organizational needs — never on bias or discrimination. Program & Service Delivery: Our programs are designed to be inclusive and accessible. We will not deny participation or treat anyone unfairly based on a protected characteristic. Volunteers: Volunteers are recruited, trained, and supported without discrimination. We are committed to providing a safe, welcoming environment for everyone who supports our mission.